Department Head
Cindy Robbins

Department Address
911 N. 7th Ave.
Pocatello, ID 83205
208-234-6241
208-234-6577 (fax)

Billing Office Hours
Mon-Thurs 8 am - 5 pm Friday 8 am - 1 pm
 
 
Like the City of Pocatello's Facebook Page
 
HOME OF IDAHO STATE
UNIVERSITY
ISU
 
Share this City page via Bookmark and Share
 
 
Top Idaho Local Government Websites
 


HOW TO OBTAIN A PIN FOR ONLINE BILL PAY


To use the city of Pocatello online utility bill pay system you must obtain a Personal Identification Number (PIN). To obtain your PIN, email us at: utilities@pocatello.us. Please include the following in your email:

 

1. Your billing name
2. Your service address
3. Your account number (including hyphen)
4. Your email address


You will receive your PIN by email with instructions on activating your account.

WEB BROWSER REQUIREMENTS: The City of Pocatello's Utility Bill Pay system is optimized for Microsoft Internet Explorer or Firefox web browsers. Safari and Chrome browser users can still access the Utility Bill Pay system however you may experience difficulties. These difficulties could range from minor page display issues to an inability for the site to function at all.

 


Click to pay your bill today or to find out how to acquire a PIN to pay city utilities online.

The City of Pocatello offers online registration for its curbside recycling program. Residents interested in participating in the co-mingled curbside recycling program can click here to opt-in for service.

Each year utility rates are reassesed in October. For current utility rates click here.
AIRPORT ENGINEERING MAYOR'S OFFICE STREET OPERATIONS
ANIMAL SERVICES FINANCE PARKS & RECREATION TRANSPORTATION
BUILDING & INSPECTION FIRE PLANNING UTILIITY BILLING
CEMETERY HUMAN RESOURCES POLICE VISION 12
CITY CLERK LEGAL SANITATION WATER
INFORMATION TECHNOLOGY LIBRARY SCIENCE & ENVIRONMENT WATER POLLUTION CONTROL
ZOO

City of Pocatello, a municipal corporation of Idaho © 2009. All Rights Reserved
Contact Webmaster. Photo credits.
Send Us Your Questions Pocatello on the Map